Wiki

How to upload Appraisal/Report using a computer.

  • Add “GemRap.com Access code” on your appraisal, preferably right below or next to the “Appraisal number”.
  • Appraisal/Report number must contain a minimum of 9 characters.
  • Access code must contain a minimum of 5 characters.
  • Click in the box to browse, or drag and drop .pdf (no password protected PDF files), .png, .jpeg, .jpg, and .JPG files in the “Drop Images Here” box.
  • To view or delete any appraisal, click on the search icon, and enter the Appraisal/Report number.

How to upload Appraisal/Report using a smartphone or tablet.

  • Add “GemRap.com Access code” on your appraisal, preferably right below or next to the “Appraisal number”.
  • Appraisal/Report number must contain a minimum of 9 characters.
  • Access code must contain a minimum of 5 characters.
  • Hold The smartphone or tablet horizontally while taking images.
  • Browse .pdf (no password protected PDF files), .png, .jpeg, .jpg, and .JPG files.
  • To view or delete any appraisal, click on the search icon at the bottom of the screen, and enter the Appraisal/Report number.

 

WIKI ANSWERS

Q: I am an appraiser. Why do I need GemRap to store my information when I can just save it on my own computer or server?

A: Technology is an amazing thing. With so much internet fraud and identity theft around us, we nowadays hear the big companies getting hacked and their information compromised. For that reason, although we encourage our customers (appraisers and jewelers) to store their appraisals and pictures locally on their computers, we, however, become their daily, weekly and monthly offsite backup. So, even if your computer gets hacked, you have a power outage and lose your data on your hard drive, the information you upload to your account on GemRap is always backed up for you and your customers.

Q: Well if that’s the case, why do I need GemRap when I can just email my appraisal and pictures to my customer?

A: Email has changed our world the last few decades. However, with so much sensitive data at stake (name, address, image and value of the appraised product), when was the last time a credit card company, a bank, or an investment firm emailed you sensitive information? Because even email accounts get hacked and information is stolen. Of course you can email your appraisal and pictures to a customer. However, what if the customer lost the email? Many of us nowadays store thousands of emails in our Yahoo, Gmail and similar accounts. Why trouble the customer in having to dig through thousands of emails from years ago to find their appraisal. Why search through your sent folder to find out what you sent a customer years ago? Just like your bank statements are accessible years later at an instant, for an account set up just for you, so are your appraisals and reports saved for your customers’ online access 24/7.

Q: Okay, so why do I need all these extra features you list on GemRap?

A: What if you made a mistake and want to delete your incorrect appraisal and write up a new one? You cannot take back an email that was sent yesterday, a month ago or a year ago. However, with GemRap, you, as an appraiser or jeweler, can log in to your own secure portal, edit or delete appraisals and re-upload them at any time. Additionally, with GemRap, we place YOUR watermark of your business name or business logo on ALL your pictures. Remember, your pictures are your copyrights. Why not protect them? With email, it is a tedious task to have to watermark each and every picture you take for a product. With GemRap, each picture you upload for an appraisal or report automatically inserts YOUR logo or business name on each picture displayed. That way, your pictures remain YOUR property and when shared, your future potential customers always know the source of the picture!

Q: Do I or my business or insurance companies really need all of the GemRap features or online accessible reports and appraisals? Maybe only 1 of my 100 customers want it for their insurance claim. What then?

A: Each customer has different needs. When you buy a car, you may want a feature that another person might not. You may find one feature extremely beneficial while another may not. Alternatively, a homeowner may love the idea of solar panels for power while another might deem it not very cost effective. With GemRap, we provide ALL the features so your customers don’t have to pick. It is like always getting a fully loaded vehicle without having to pay for all those extra features and without having to pick and choose. You always get the best! In essence, you, as the appraiser or the jeweler, always provide the full package, regardless of what the customers’ needs are. Additionally, maybe only one of your customers ended up needing to provide an appraisal to an insurance company for a loss claim. That one customer and that one insurance company might make or break your trust, your referral base, and your source of income! Why not have a feature where your customer has the peace of mind that even if they lose or misplace their appraisal, YOU WON’T!

For uploading 360° animation or any questions/concerns contact our tech support at member@GemRap.com or call (213)627-6689.